Please email us at firstname.lastname@example.org if you wish to start a return or exchange request.
- Customers may start a return or exchange request, for any reason, up to 14 days after the day of delivery.
- Returns are easy and risk-free. US customers will receive free return or exchange shipping labels.
- After the 14-day return window, MARIE JUNE offers a 60-day warranty against any manufacturing defects.
Please note: If you purchased a design through a third-party platform and not directly from my website, you must contact the third-party platform before contacting us.
Please note: The item to be returned has to be in its original and resellable condition. If the returned item is damaged by the customer, we reserve the right to charge an appropriate repair and refinishing fee based on the condition of the returned item (up to 30% of the cost of the item). Further, if the returned item is unreasonably damaged beyond repair, we reserve the right to deny the return. If you received a faulty item, please contact us immediately.